Frequently Asked Questions
Everything you need to know about your NoiR experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite fitting garments for the best results.
What payment methods do you accept?
NoiR Clothing accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics like organic cotton and recycled polyester across our core collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.